Job Description

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Position Overview

As an Operations Specialist Omni, youll be responsible for the operational execution within the Pet Care Center with specific focus on our Omni channel, through the lens of Petcos vision of Healthier Pets. Happier People. Better World. Youll ensure the efficient execution of all Omni channel processes such as Ship from Store (SFS) operations to maintain consistency with product picking, packaging, & shipping in the Pet Care Center. The role is focused on reducing time spent on SFS operations through increased familiarity and process efficiencies. Youll assist in the receiving of merchandise & supplies to and from the store and ensure that all merchandise & supplies are accurately stocked, and provide guest service, as necessary. This job is composed of a variety of tasks which may be covered by operational guidelines, and while individual judgment may occasionally be required, some questions are directed to the Leader on Duty.

Position Responsibilities

• Supports the effective and efficient operations across the Pet Care Center.
• Assist in completion of daily SFS picking, packing, & shipping.
• Assist with unloading and stocking of merchandise supplies & supplies according to operational guidelines to ensure that the Pet Care Center is well stocked, properly set, and that supply counts are accurate.
• Process register transactions in a way that creates a great experience for each guest.
• Be proficient within our selling model and support guest interactions as needed.
• Adhere to and promote established safety procedures.
• Perform routine housekeeping tasks as required to maintain the professional image and appearance of the Pet Care Center, including sweeping/mopping floors, dusting, facing merchandise on shelves, back?room maintenance, etc.
• Participate in the completion of quarterly and annual physical inventory counts.
• Complete Omni Channel and SFS projects following policies & procedures; cleaning, planogram sets, proper labeling, signage & fixture needs of project, disposal of RTV items, appropriate hazardous waste storage and clean?up.
• Analyze on?site/actual conditions in comparison to written plan, identify necessary corrections and recommend alterations as necessary, and troubleshoot resolution.
• Coordinate with Pet Care Center/Field partners to ensure actual fixturing, floor plan setup, stocking and SFS equipment is completed according to plan and if changes are made that they are properly communicated.
• Communicate with the Pet Care Center Leaders upon completion of day on any remaining unfinished orders, SFS WIMR screen correction information for the Pet Care Center to complete at end of day.
• Special Projects as needed.

Other Essential Duties

• Utilize selling behaviors to provide an amazing guest experience within our Pet Care Center locations, identifying and solving for their needs today and in the future.
• Contribute to a safe environment by being empowered through training programs to maintain safety protocols; the safety of partners, guests and pets is our #1 priority.
• Be a part of a collaborative culture; being a great teammate is key to creating a culture centered on solving for the health and wellness needs of pets.
• Engage in your career: as you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Education And Experience

• Minimum high school diploma (or GED) or equivalent work experience.
• Proficiency in mathematics and above?average communication skills.
• Professional appearance and demeanor with a keen and genuine interest in animals and their care.
• Good interpersonal and verbal communication skills necessary for interaction with the public and other partners and leaders within the store.

Supervisory Responsibility

• None

Work Environment

This role is expected to provide support during key operational hours, with weekend availability. The majority of job duties are conducted indoors, although merchandise receiving, carry?outs, or stock balancing may require leaving the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds as necessary), and standing for long periods, there may be risk of injury resulting from failure to follow safety precautions and procedures.

Contacts

This position has continuous contact with the public at the Pet Care Center and at Pet Care Centerrelated events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Start Rate: $13.00

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO see

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

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